Frequently Asked Questions

An Instructional Technology Request is required to identify all specific educational technology resources needed other than Canvas/TritonEd. Such resources include discipline specific and productivity software, access to computer labs managed by ITS including door codes, additional disk space, and provisioning of cloud resources such as Google groups, Amazon Web Services, Jupyter Notebook, etc.

Please submit your Instructional Technology request at least one month before the term, to ensure we can complete it for the start of classes. We cannot guarantee that Instructional Technology requests received less than one month before the start of term will be completed prior to Week 1.

If you wish to make changes to a prior request, please review it and email us at ets-consult@ucsd.edu and edtech@ucsd.edu, to let us know what changes should be made.

Please only enter another Instructional Technology request if your course has multiple sections that each requires a separate Canvas/TritonEd site or different lab / software resources.

Request work will begin one week prior to beginning of term, due to resource availability. Services will be available the first day of classes. Late requests may be delayed.

Instructor, TA and test student accounts are available for testing software, developing assignments, and troubleshooting problems from a student's perspective. For testing and software development, please list the number of TA and student accounts needed under Additional Comments, when filling out an Instructional Technology Request form.

Additional course-related software, like MATLAB and AutoCAD, is available for use in some campus computer labs. Use the Computer Lab Lookup tool to find lab locations and software installed at each.

Door codes are assigned to students for computer labs with electronic door locks, based on lab assignment per instructors' request.

Instructional technology tools provided by Educational Technology Services (ETS) are listed below. In addition, ETS performs automatic (and custom) Canvas course creation and roster management.

• Canvas

  After a thorough evaluation process, which relied heavily on feedback from our UC San Diego community, the university is transitioning to a new Learning Management System (LMS), Canvas, to better meet our community's needs. Canvas is UC San Diego's Learning Management System where instructors can provide course information, materials, quizzes, assignments, and grades from one secure location. Communication is seamless through course announcements and online discussion forums. Canvas course sites are automatically created by EdTech Services for all standard courses according to the schedule of classes. Instructors receive a notification via email when the course is ready, typically during week 8 of the prior term.

• Podcasting

  Podcasts can improve lesson retention and allow for further review and study. Create an audio recording of your lectures with the option of including visuals from your computer or the room’s document camera. General assignment classrooms are equipped to record and upload podcasts for immediate playback through a web browser or playback device. Visit podcast.ucsd.edu to access current course podcasts and find information about podcasting your course. (Request via podcast.ucsd.edu)

• Jupyter Notebooks

  Web-based Jupyter notebooks allow students to combine live code, equations, visualizations and narrative text for data cleaning and transformation, numerical simulation, statistical modeling, data visualization, machine learning, and more. For more information on the Web Services, such as Machine Learning.

• Instructional Media Production

  • Instructional Video Production & Hosting

    Supplement your course materials with video. Achieve professional results with video techniques like green screen and the unique Learning Glass recording system. Professional scripting, video editing, and captioning services are included. Visit instructionalvideos.ucsd.edu. (Request via multimedia@ucsd.edu

  • Learning Glass

    Create instructional videos using an award-winning technology that records instructor lessons and notations through a glass board. The result is a more natural delivery of lesson concepts that increases student engagement. Learn more about the Learning Glass. (Request via multimedia@ucsd.edu)

  • Presentation Station

    Create your own videos with a state-of-the-art computer capture station. Include slides, screenshots or web pages. You can add annotations, graphics, music, narration and put a face to the voice with a professional webcam. Take the finished video with you on a USB drive. Visit presentationstation.ucsd.edu. (Request via Outlook/Office365 calendar or multimedia@ucsd.edu)

  • Media & Video Assignment Support

    Provide your students with access to the cameras and video production equipment they need to complete course assignments. Media professionals are also available to help instructors integrate video into course assignments. Visit medialab.ucsd.edu. (Request via medialab@ucsd.edu)

• Assessment and Collaboration Tools

  • iClicker

    Assess student comprehension through personal clicker units that allow students to instantly transmit responses to your questions. The no-cost service includes setup help and training. Visit clickers.ucsd.edu. (Request via clickers@ucsd.edu)

  • Google Groups/Apps for Education

    Google Apps for Education can be used to share course materials, communicate, and collaborate with students. A Google Group will be created using the class roster. Students who are enrolled in the course will be given access to Google Apps with their @ucsd.edu account, making it easier for instructors to share course materials and collaborate with the class in Google. Visit http://blink.ucsd.edu/faculty/instruction/tech-guide/google-apps-for-courses/index.html. (Request via an Instructional Technology Request)

  • Sections Tool

    Enable students to sign up for a discussion section, with enrollment limits and a waitlist-aware limit on enrollment. Enrolled students can add, while other students create a list of their preferences so that if they are later enrolled, they are added to their highest-ranked section with spaces available. Students can also sign up for course-related resources (computer lab tutorial sessions, language lab meeting times, alternative testing times). Visit https://sections.ucsd.edu/overview.shtml. (Request via an Instructional Technology Request)

  • WeBWorK

    An online homework delivery system primarily used for mathematics and science. It allows students to complete their homework over the web, and receive instantaneous feedback as to the correctness of their responses. WeBWorK allows instructors a great deal of flexibility in how exercises are presented. WeBWorK site: https://webwork.ucsd.edu/webwork2/ (Request via an Instructional Technology Request)

  • Gradescope

    Currently in the works for Fall 2018 release. (Request via edtech@ucsd.edu)

  • Turnitin

    (Request via edtech@ucsd.edu)

  • Qualtrics

    (Request via edtech@ucsd.edu)

  • Confluence

    Confluence can be used to post detailed course and homework information, and offers many plugins for course collaboration, including discussion forums. (Request via edtech@ucsd.edu)

  • Zoom

    (Request via edtech@ucsd.edu)

Faculty can now utilize Google Apps for Education to share course materials, communicate, and collaborate with students. Visit informational page, for additional details.

Web, lab, and software services requested on an Instructional Technology request will each show one of the following statuses: